Returns and refunds

Returns

We accept returns within 14 days of receiving your order.
To be eligible for a return, the item must be:

  • Unused
  • In its original condition
  • In its original packaging

Returns that do not meet these conditions may not be accepted.

How to Request a Return

To start a return, please contact us at [email protected]
We will provide instructions on how to send your item back.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 7 days of delivery with photos of the issue.
We will either replace the item or issue a refund at no extra cost.

Refunds

Once your return is received and inspected, we will notify you.
If approved, your refund will be processed to your original payment method within 
5–10 business days.
Please note that bank processing times may vary.

Non-Refundable Items

  • Gift cards
  • Items marked as final sale
  • Used or damaged items not due to our error

Exchanges

We currently do not offer direct exchanges.
If you want a different item, please request a refund and place a new order.