Processing Times
All orders are processed within 1–3 business days after the order is placed.
Orders are not processed or shipped on weekends or public holidays.
Shipping Method
Vörk offers a single shipping method, and delivery is included in the price of all products.
There are no additional shipping fees at checkout.
Delivery Times
Estimated delivery time: 4–10 business days depending on your location.
Delivery times are approximate and may vary due to carrier delays or external factors beyond our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Please allow 24–48 hours for tracking updates.
International Deliveries
International orders may be subject to customs duties, import taxes, or fees, which are the customer’s responsibility.
Vörk is not responsible for delays caused by customs procedures.
Incorrect or Incomplete Addresses
Please ensure that all shipping information is correct.
Vörk is not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the delivery date.
We will help you resolve the issue with the carrier.
Order Changes & Cancellations
If you need to modify or cancel your order, please contact us as soon as possible.
Once the order has been shipped, changes or cancellations may no longer be possible.